Privacy Policy
1. Introduction
We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you visit cloudsterconsulting.com or engage with us, and the rights available to you under applicable law, including India's Digital Personal Data Protection Act, 2023.
2. Information we collect
We may collect and process the following categories of personal data:
- Identity data — name, job title, and company.
- Contact data — email address, telephone number, and business address.
- Technical data — IP address, browser type and version, time zone, and operating system.
- Usage data — how you interact with our website and content.
- Communications data — the content of enquiries you send us and your marketing preferences.
We do not knowingly collect sensitive (special-category) personal data through this website.
3. How we use your information
- To respond to enquiries and provide the services you request.
- To operate, maintain, and improve our website.
- To send information you have asked for, or marketing where you have consented — you can opt out at any time.
- To comply with legal and regulatory obligations.
4. Legal bases for processing
We rely on one or more of the following: your consent; performance of a contract with you; our legitimate interests in operating and growing our business; and compliance with a legal obligation.
5. Cookies and analytics
Our website uses only the cookies necessary for it to function. If we introduce analytics or preference cookies in future, we will update this policy and, where required, request your consent. The site loads web fonts from a third-party provider to render typography.
6. Sharing your information
We do not sell your personal data. We may share it with trusted service providers who process it on our behalf under appropriate confidentiality and data-protection terms, and with authorities where required by law.
7. Data retention
We keep personal data only for as long as necessary for the purposes described above, or as required by law, after which it is deleted or anonymised.
8. Security
We apply reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.
9. Your rights
Subject to applicable law, you may request access to, correction of, or erasure of your personal data; withdraw consent; and lodge a grievance. To exercise these rights, contact us using the details below.
10. International transfers
Where personal data is processed outside India, we take steps to ensure it remains protected in line with this policy and applicable law.
11. Children
Our website and services are intended for businesses and are not directed at children under 18. We do not knowingly collect their personal data.
12. Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the most recent version.
13. Contact and grievance officer
For any privacy question or to exercise your rights, contact us at hello@cloudsterconsulting.com.
Grievance Officer: [Name] · hello@cloudsterconsulting.com
Cloudster Consulting Private Limited · [Registered office address], India.